Effective Date: October 29, 2020
If you are a California consumer, you may have additional rights under the California Consumer Privacy Act(“CCPA”), as detailed in the California Consumers section.
“Personal information” is any information that identifies, or could be reasonably associated with, an individual and their household (collectively, “individual” or “you”). This may include, for example, your name, contact information, email-address, and information relating to your account with us (as the case may be). It may also include other types of more technical information, but only when this information can identify you as an individual. Information that is aggregated and/or de-identified and cannot be associated with an identifiable individual is not considered to be personal information.
We collect personal information in a variety of ways, including: directly from you, from third parties, and when you are interacting with us through our Website. We limit our collection of personal information to what is reasonably required to fulfill the purposes for which it was collected.
Personal information we collect may include:
Identifiers and contact information, such as your name, email and postal addresses, telephone number, Internet Protocol (IP) address (if it can identify you as an individual), photographs (if you upload them for your profile) or account information (for example, if you have downloaded our app or you have created an account upon signing up for our service);
Interests, such as performing arts, politics, or dating, types of activities, and the primary geographic area for which you are interested in discovering activities;
Demographic data, such as whether you are over 13 years of age, your lifestage, occupation, schooling, languages and your gender;
Transactional information, such as donation or event transactions and transaction history, as well as communications conducted with event planners or organizations through our Website in relation to event matters such as reservations, refunds, changes in schedule or venue;
Browsing activity on our Website, such as pages and events viewed, clickstream data, account login events, opt-out preferences, and IP addresses (as further detailed in the How we Collect Personal Information section) if it can identify you as an individual;
Connections, such as organizations you choose to follow and your organizational affiliations, your contacts within the Website and your contacts from social media or other sources (where you have provided permission for us to view them);
Religious affiliation, such as Conservadox, Conservative, Culturally Jewish, Hasidic, Modern Orthodox, Orthodox (Baal Teshuva), Orthodox (Frum), Reconstructionist, Reform, Traditional, or other;
Payment information, such as credit or debit card number when you make reservations or purchases;
Geolocation information may be collected when you download our app or use our Website, although this information may not identify you as an individual;
Any other information you provide to us (as further detailed in the How we Collect Personal Information section).
We collect personal information in a variety of ways, including: directly from you, from other sources, through online technologies (such as when you are interacting with us through our Website) and from third-party social networks.
More specifically, we collect personal information in the following ways:
a. Directly From You
You may provide personal information to us by mail, by email, over the telephone, through our Website or in any other direct manner, for instance when you participate in a survey, make a request to our customer service or upload content to our Website or social network pages (including photos or videos).
b. From Organizations
We may receive personal information from other organizations, including but not limited to organizations that use JLIVE to facilitate their programs and events. We may also receive your personal information from other sources with your consent or when authorized by law.
We may ask for your permission for an organization to release your personal information and share it with JLIVE, and we may share this permission with said organization when we facilitate a program or event held by that organization and made available through JLIVE, or when we partner with other organizations to provide certain programs or events.
c. Through Online Technologies
We may collect certain types of information electronically when you interact with our Website, email or social media accounts, online advertising, or through the use of our or a third party’s technologies, which include cookies, web beacons or single pixel gifs or analytics engines. This information supports the functioning of our Website, and helps us understand what actions you take on our Website and whether our website is working properly.
We may combine this information with other information such as your transaction history. We do this to support our customer understanding and to provide you with a more tailored user experience, including event recommendations and advertising. This includes serving interest-based advertising to you, subject to your right to withdraw consent. To learn more about the privacy choices available to you, please see Your Privacy Choices.
The technologies we use include:
You may delete or disable certain of these technologies at any time via your browser or through your mobile device or app settings. However, if you do so, you may not be able to use some of the features on our Website. To learn more about the privacy choices available to you, please see Your Privacy Choices.
d. Third Party Social Networks
We may also obtain and use analytical and statistical information from third-party social networks to help us measure performance and effectiveness of content we display on social networks, for example, by measuring impressions and clicks on the content JLIVE promotes, or tracking what events you share through the social network, who you share them with, and the outcomes of those sharing events, such as whether it led someone to register for an event.
We may use all categories of personal information detailed in section 3 to provide you with services, to manage our operations, to communicate offers and information we think might interest you, to generally enhance your experience with us, and as otherwise permitted or required by law.
Learn more about how we use your personal information for: providing services, managing our operations, advertising, and conducting research and data analytics.
We use your personal information for the following purposes:
a. Providing Services
We use your personal information in order to provide programs, events and services, for instance:
b. Managing Our Operations
We use your personal information to manage our operations, for instance:
We use your personal information to inform you about programs, events, services, promotions, contests, or surveys, both on our own behalf and those of third parties, that we believe may be of interest to you. We may do this in a variety of ways:
If you no longer wish to receive commercial electronic messages, please let us know by following the unsubscribe directions provided in every commercial electronic message. For more information on managing your marketing preferences, please see Your Privacy Choices.
d. Conducting Research and Data Analytics
We may use your personal information in order to conduct research and data analytics by tracking and analyzing current or previously collected information for the following purposes:
When possible, we will use your information in an aggregated and/or de-identified format.
Third parties, such as advertising partners, may use tracking methods such as but not limited to cookies to achieve their own business goals and purposes by relating and combining information about your usage of our Website to any other personal information they may have collected on you. We do not collect, use or disclose such information, which is subject to the privacy policies of the third party organization. JLIVE encourages you to review the privacy policies of such organizations as well.
If you choose not to provide us with certain personal information or if you withdraw your consent, where such withdrawal is available, we may not be able to offer you the programs, events, services, contests, promotions or information that you requested or that could be offered to you.
We want you to clearly understand your choices and make informed decisions about your privacy options. There are several options available for you to manage your privacy preferences, including, for example: managing your preferences within your account when applicable, contacting us directly, changing your browser settings on your device, and/or, where available, using third party unsubscribe functionality.
Learn more about how to change your privacy choices through your account, when you register or by contacting us directly, and using third party unsubscribe functionality.
a. Within your Account
If you have a JLIVE account, you can update your preferences within your account. Please see our help pages for more information.
b. When You Register or by Contacting Us Directly
You may opt in to receiving email or SMS communications at the time that you join JLIVE or register for an event or program through JLIVE, enter our contests, promotions or surveys, or any time thereafter through your online account. We may also have your implied consent to send you such marketing electronic communications under applicable laws.
You may opt out of:
Please note the following regarding withdrawal of consent or changes in your privacy preferences:
c. Using Third Party Functionality
We may use third parties (e.g., web companies or social media platforms) that use certain technologies to analyze your browsing behaviour as you visit our Website. You can manage your privacy preferences with respect to certain third parties, such as Google, by using the unsubscribe functionality within their platforms. Please note that disabling, blocking or deleting some of these technologies, such as cookies, may cause you to lose the functionality of certain features on our Website.
We also may embed links to other websites, including social media websites, on our Website. For more information about social media plug-in protocols, such as “Like” buttons on Twitter, Facebook or Instagram and their impact on your privacy rights, please visit the appropriate social media help centre (e.g., Facebook’s Help Center at https://www.facebook.com/help/).
We take the security of your personal information very seriously and are committed to protecting your privacy by using a combination of administrative, physical, and technical safeguards. Your personal information may be stored in foreign jurisdictions, in which case it will be subject to foreign laws. We store your personal information for as long as it is necessary to provide you with our services and for a reasonable time thereafter, or as permitted or required by law.
Learn more about how we protect personal information, where we keep personal information and cross-border transfers and how long we keep personal information.
a. How we Protect Personal Information
We employ organizational, physical and technological measures to protect the confidentiality of personal information and to safeguard personal information against loss or theft, as well as unauthorized access, disclosure, copying, use or modification, in light of, among other things, the sensitivity of the information and the purposes for which it is to be used. These safeguards also apply when we dispose of or destroy your personal information.
b. Where we Keep Personal Information and Cross-border Transfers
We may store personal information within Canada or the United States. Some of our service providers may also access, process or store your personal information outside of the country where you reside. We use reasonable safeguards to ensure that our service providers protect your personal information wherever it is used or stored.
As a result, when your personal information is used or stored in a jurisdiction other than where you are residing, it may be subject to the law of this foreign jurisdiction, including any law permitting or requiring disclosure of the information to the government, government agencies, courts and law enforcement in that jurisdiction.
c. How Long we Keep Personal Information
We will store your personal information for as long as necessary to fulfill the purposes for which it was collected, except where otherwise required or permitted by law. Once no longer required, your personal information will be securely destroyed or anonymized (so the information no longer identifies you).
You may have the right to access and rectify the personal information we hold about you under the law applicable in the jurisdiction where you reside. In this case, upon request, we will provide you with access to your personal information within a reasonable timeframe, in compliance with applicable laws. It is your responsibility to provide accurate, correct and complete information.
You can request access or rectification by contacting the applicable Privacy Office as described in the “Who Can You Contact With Privacy Questions?” section. If you reside in California, please refer to the California Consumers section for more information on how to exercise your rights
This section describes the rights you have under the CCPA if you are a consumer residing in California.
d. Request to Know about the Personal Information we have Collected
Once every 12 months, you may submit a verifiable request that we disclose the following information to you:
e. Right to Request that we Delete your Personal Information
You may submit a verifiable request that we delete any personal information that we have collected about you, subject to the exceptions provided for by the CCPA.
f. Methods for Exercising your Rights
You may exercise these rights using one of the methods described in section 15.
g. Non-Discrimination Right
We will not, because you have exercised any of the rights detailed in this section 12, deny you any goods or services, charge different prices or rates for goods or services, or provide you with a different level or quality of goods or services.
We do not knowingly request or collect personal information from children under 13 years of age without prior verifiable consent of his or her parent or legal guardian and complying with any other legal requirements. If we become aware that we have unknowingly collected personal information about a child without verifiable parental or legal guardian consent, we will delete this information from our records or take reasonable available steps to de-identify the information.
If you have any questions about how we handle your personal information, please contact us as indicated below. If you are participating in a program, event, promotion, contest or survey that is offered by us jointly with a third party, the third party may hold your personal information. If you have any questions or concerns, we will direct you to the appropriate party so that you may make enquiries as to that party’s privacy policies and practices.
If you are located in Canada:
Privacy Office, Federation CJA, 1 Cummings Square, Montreal, Quebec H3W 1M6 Canada
If you are located in the United States:
Privacy Office, Jewish Federation of Metropolitan Detroit, 6735 Telegraph Rd #30, Bloomfield Hills, MI 48301